Question 1

I need to cancel my order. Can I have a refund?

Accepted Answer

We are happy to refund your order, as long as you cancel at least 48 hours before your scheduled pickup/delivery time!

Question 2

I chose the wrong date for my order. Can I have a refund?

Accepted Answer

We are not responsible for orders that are placed for the wrong date. If the mistake is caught and the order is canceled 48 hours prior to the scheduled pick up/delivery time, then yes, we can refund you! If the order has already been made, or if it is within the 48 hour period, unfortunately, we will not be able to issue a refund.